Travel Support Assistant

Position Summary

This position is responsible to provide administrative support to our Travel Specialists and welcoming clients to our office. Assist with invoicing, client documentation, processing payment, etc.

Responsibilities

• Greeting clients, making them feel welcome. Communicate with team for client assistance.
• Process client payments to vendor, send or email communication to client of payment received.
• Assist with client documents, to include all the necessary documentation needed for their travel. This includes, reviewing for accuracy, inclusions, printing, and organizing.
• Assist with client invoicing, confirming all monies and payments are correct when reviewing the vendor confirmations.
• Handling all brochures, placing orders, receiving and filing.
• Assist with distribution of incoming and outgoing mail. Processing any necessary overnight mailing request from team.
• Other duties and projects based on office needs.

Skills & Abilities

• Some office administration experience preferred.
• Excellent verbal and written communication skills, including effectively communicating with internal and external customers.
• Proficiency computer skills with knowledge of Microsoft Office. (Word, Excel, and Outlook)
• Self-motivated and works independently in a team environment.
• Knowledge of proper phone etiquette.

About Travel Leaders – Discovery World Travel was opened in January 1976 to coordinate the sales of motorcoach tours and provide airline, tour, land, and rail packages.  Branch offices include Green Bay, Menasha/Appleton, and headquarters in Sheboygan.  Discovery World Travel is an Associate of Travel Leaders, North America's largest travel management company.  Our agency has received Golden Legacy Award” for 1999-2000 and annually received the “Award of Excellence” since 2000.

Travel Leaders – Discovery World Travel is an equal opportunity employer/affirmative action employer.

If this sounds like a fit with your career goals, please email us your resume to contact@tldiscovery.com and we would be happy to discuss further.